Hand & Stone Massage And Facial Spa - Plymouth - Find Deals With The Spa & Wellness Gift Card | Spa Week

I am utterly shocked and disgusted by the customer service experience I recieved, especially since I was very interested in becoming a member. During the massage she handled my arms and legs roughly while moving me into different positions. Massage was extremely awkward. Leon B. I had an account with Hand & Stone for my wife and daughter which I paid monthly from my bank account for over 2 years. Over all was I not pleased one bit. Buy One, Get One Gift Card Sale starts today and runs through 11/29/20. My massage was outstanding from Lucas. Jojo K. They have really great masseuses! Hand and stone bogo deal of the week. Amanda P. This place disappoints again and again.

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Jordan S. This was my first time at Hand and Stone, I went there for a facial. Katelyn W. My go-to therapists are Adrienne (Oct. 2018 update: Adrienne no longer practices here, but I believe her fiance Dan does, and he has a similar style to Adrienne) and Jaime. I didn't have any back pain before my appointment and just wanted to relax as I mentioned in the pages of paperwork. Kelsey S. I had asked and paid for a hot stone massage. I called them and they had me sign a form after they told me it was canceled two months ago. It's been 2 years since my last massage. Tracey B. Hand and stone bogo deal program. I am new to massages in the last year and tried a couple other places before this. All the massages have been great in different ways. The girls at the front are on the ball as well! I was just there yesterday. Only did neck and back to the point of fatigue! HOLIDAY GIFT GUIDE: Gifts/Stocking Stuffers under $50!

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Alicia R. Ashley G. was phenomenal. It's bizarre and I will avoid it in the future. Didn't care for a reason and just said "wellll I'm sorry that's store policy" I was NEVER told this is policy. My best friend likes the aromatherapy add on.

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Both my Husband and I will be back often! Management lies, ignores calls over the course of literally months, and straight up steals peoples money and then ghosts them ¯\_(? The DRIPBaR Sandy Springs. Christine C. Massage was excellent and the customer service is top notch. Salina did a great deep tissue massage with aromatherapy & hot towel therapy. There was no direction as to what I should do. Massage was excellent! Hand and stone bogo deal nj. It took me 2 months and 7 phone calls to finally get my membership cancelled. I suffer from an S curve scoliosis and massage is beyond therapeutic for me and it's a shame I have to now look elsewhere. I've tried canceling my membership multiple times since and they will not send me the paperwork to cancel so I've been still paying for services here that I dont want, so I'm forced to come into a place I'm supposed to be relaxing at that just stresses me out. They have the "points" that you accumulate and can also use for upgrades.

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I was told by the person over the phone that this is NOT the spa for you because I supposedly liked to use their special rates they advertise. Cheryl H. I was refused service today supposedly by massage therapist Daniel O. I saw him once without an issue. As a member of the Lifestyle Program you are automatically enrolled in the program and agree to its Terms and Conditions below. The receptionist seems to be lost on just about anything asked of her, even to a cup of water.

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I would recommend Hand & Stone to anyone looking for a unique spa experience, they aren't like the other chains out there! Jennifer S. Just had a great massage, but I thought a 60 minute massage meant I would get the massage for 60 minutes or at least something close to that. Been getting massages for years at a place a bit far from me, thought I would try them out since they were closer-good luck folks. No thanks, I will not be back. Lastly, I understand if you want to offer memberships to your guests, but I really wasn't expecting a sales pitch after my session. It was just awkward. Just be advised that they are 50 minutes and not 1 hour. I've seen several other reviews here specifically taking the time to call her out. My body felt the exact same as it did when I walked in, maybe a little more tense because of my frustration haha. I am completely satisfied with everything. Abigail did a great job!

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I tried calling over and over I sent emails and by the time I was reached out to managment had changed. Amy B. Abby was efficient and thorough without selling too much. Now it is very unclean and the whole place just tries to scam people out of their money by canceling their appointments and refusing to reschedule. Dab a few drops on your temples to inhale the soothing aroma or burn the oil in an aromatherapy burner to promote an elevated mood. Signed up as a new customers and was charged over $300 2 people when online was showing $79 each which is supposed to be new customer rate. I honestly feel robbed.

I went in with muscle pain and stiffness from sports. The front desk gals are great as well, something more businesses should care about, given it's a first and last impression of a business. Shelley P. A great experience from the moment I walk in the door! Absolutely recommend going to see her. When I called ahead to see if I had gift cards they said yes. We were late which was my fault but I was willing to pay the price for 50 min massage (they were not willing to prorate). They did an awesome job. We want your spa experience to be a memorable More. Stacia L. They do a wonderful job with the facials. I had Alvaro I believe. Great service if you find the right person. SERVICE ENHANCEMENT SPOTLIGHT: Peppermint Scalp Massage! We had to sign up for a membership but we're told that it could be canceled the next day.

Tue, 14 May 2024 16:59:02 +0000